Code 31001 returned

Error Message:

Bad/incomplete input data. Descriptor has the version ({value}) which does not match with version ({value}) which is supposed to use for the matching

Error Source:

Python Matcher service errors

Error Description:

The version of the processed descriptor does not match the version currently used for the matching.

See the default descriptor version in the "DEFAULT_FACE_DESCRIPTOR_VERSION" parameter in the Configurator service or in the configuration files of LP services. The processed descriptors should be of the same version.

You should extract descriptors of a new version using the source image using additional extraction task "Additional information" > "Launch Additional extraction task" or by creating new descriptors "General concepts" > "Attributes creation and saving".

The links lead to the latest documentation version. Make sure that you are reading the documentation for your current LUNA PLATFORM version.