Skip to content

Appendix 2. Status codes and error descriptions#

Status codes and descriptions of failureReason errors in the RSE_CAPTURE_META response payloads when performing a Liveness check are summarized in Table 11.

Codes are common to msg-pack and JSON responses.

Table 11. Status codes and description of failureReason errors in RSE_CAPTURE_META response

Status Code Description
0 There are no errors, the frame passes checks
1 Incorrect RGB frame
2 Incorrect Depth frame
3 Incorrect IR frame
4 Face wasn't detected
5 Face wasn't detected (face too small in frame)
6 The detected face doesn't pass one of the configuration parameters
7 It is impossible to estimate the face in the frame by 5 points
10 The face in the frame is cropped
11 Face rotated—eye distance is too short
13 Failed to normalize RGB frame
14 Failed to normalize Depth frame
15 Failed to normalize IR frame
16 Incorrect head position
17 Eyes are closed
18 Neutral face expression of the mouth muscles is necessary
19 Liveness frame Depth check was failed
20 Liveness IR frame check was failed
21 Poor frame quality
22 RGB frame is too bright
23 RGB frame is too dark
25 Image is blurry
26 FPR Liveness check was failed
28 Liveness check of RGB and IR frames comparison is in progress
29 Liveness check IR frame without illumination
31 Failed to recognize face on the frame
32 Failed to detect face on IR frame
33 Low quality Depth frame
34 Several faces with overlapping BBox zones detected